SHIPPING AND DELIVERY.

We offer FREE EXPRESS shipping and FREE returns to the UK, USA, Canada, European Union, Australia, New Zealand, Hong Kong, Singapore, Taiwan, Korea, Japan and other 100+ worldwide destinations.

Our warehouse is open Monday to Friday. Orders are typically processed and dispatched within 1-2 business days. When your order leaves our warehouse we will send you an email together with your tracking number. We ship from the United Kingdom so delivery times will vary, depending on location. Read more about shipping & delivery.

RETURNS AND EXCHANGES.

Products in their original conditions and including the original packaging can be returned or exchanged within 14 days from receipt. We offer FREE returns and exchanges in the UK, USA, Canada, European Union, Australia, New Zealand, Hong Kong, Singapore, Taiwan, Korea and Japan. Read more about returns & exchanges.

DUTIES AND TAXES.

Duties and taxes are pre-paid by us in the UK, European Europe, Canada, Switzerland, Australia, New Zealand, Hong Kong, Singapore, Japan, Korea, Taiwan. In the USA all duties and taxes are pre-paid, with the exception of sales tax which has to be paid by the customer in selected states.

For all other countries not listed above duties and taxes are fully calculated and can be paid at checkout. Unlike other companies, we have a solution that allow us to refund duties and taxes in the event of a return (but only if pre-paid at checkout).

Questions? Contact our Customer Care team.