import taxes & duties.

Import duties and taxes are pre-paid by us in the UK, United States, Canada, Mexico, European Union (all countries), Switzerland, Norway, Saudi Arabia, United Arab Emirates, Qatar, Bahrain, Kuwait, Oman, Turkey, Israel, Australia, New Zealand, Hong Kong, Macau, Singapore, Taiwan, Japan, South Korea, China. In the USA all duties and taxes are pre-paid, with the exception of sales tax which has to be paid by the customer in selected states.

For all other countries not listed above duties and taxes are fully calculated and can be paid at checkout. Unlike other companies, we have a solution that allow us to refund duties and taxes in the event of a return (but only if pre-paid at checkout).

Questions? Contact our Customer Care team.